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Information

Terms of Use

These terms explain how booking requests are reviewed and managed on The Joy Apartment website.

Booking Requests

A booking request is not confirmed until it is approved by the property administrator. Availability is checked again during approval.

Payments

Only the payment methods shown on the website are supported. Payment proofs are reviewed manually and stored privately.

Guest Responsibility

Guests should provide accurate contact and payment information so their request can be reviewed quickly.